PC & Mobile

Microsoft Store displays a blank Black or White screen

Several Windows customers have reported experiencing a blank Black or White screen situation on Microsoft Store. This situation might be prompted resulting from a number of causes together with a corrupted Store cache, broken system recordsdata, and incorrect time and area settings. Now, in case you are additionally one of many affected customers for whom Microsoft Store retains displaying a blank Black or White screen, this put up is what you’re searching for. Here, we are going to focus on a number of working fixes that can make it easier to eliminate this situation.

 

Microsoft Store displays blank Black or White screen

If you retain seeing a blank Black or White screen when within the Microsoft Store when launching it in your Windows 11/10 PC, you should use these strategies to repair the difficulty:

  1. Launch Windows Store Apps Troubleshooter.
  2. Update Microsoft apps manually
  3. Make positive you’re linked to a secure web connection.
  4. Clear Microsoft Store cache.
  5. Check whether or not the time and area settings are proper.
  6. Close third-party purposes like VPN, antivirus, and many others.
  7. Run SFC and DISM scans.
  8. Reset Microsoft Store.
  9. Re-register Microsoft Store utilizing PowerShell.
  10. Reset your PC.

1] Launch Windows Store Apps Troubleshooter

Well, we might advise you to run the Windows Store Apps troubleshooter first. It is able to detecting and fixing generic points with Microsoft Store and its apps. Hence, earlier than utilizing superior fixes, launch the Windows Store Apps troubleshooter to repair the blank black or white screen situation in Microsoft Store. Here’s how you are able to do that:

  • First, press Win+I to open Settings and transfer to the General > Troubleshoot choice.
  • Now, click on on the Other troubleshooters choice.
  • After that, scroll all the way down to the Windows Store Apps troubleshooter and press the Run button current subsequent to it.
  • Windows will now begin scanning and fixing points related to Store and its apps.
  • Once performed, reopen Microsoft Store and see if the black or white screen situation is fastened or not.

If Windows inbuilt troubleshooter can’t repair the difficulty for you, transfer on to the subsequent repair.

2] Update Microsoft Store apps manually

Update Microsoft Store apps manually and see if it helps.

Once performed, reboot your PC and test if the blank screen situation in Microsoft Store is resolved or not.

3] Make positive you’re linked to a secure web connection

This could be nothing however an web connection situation. Microsoft Store requires an energetic web connection to show apps and the whole lot. There could be some connectivity situation which is why you’re seeing a blank black or white screen within the Store. Hence, be sure to are properly linked to the web. You can strive troubleshooting WiFi points or switching to a completely different community connection. Or, energy cycle your router/ modem and test if the difficulty is resolved.

See: Fix The Server stumbled Windows Store error message.

4] Clear Microsoft Store’s cache

wsreset

The subsequent factor you are able to do is reset the Microsoft Store cache. A number of points with Microsoft Store are fastened once you clear the related cache because it could be corrupted over time. So, you are able to do the identical and test if the issue is fastened. Here’s how to try this:

  • First, click on on the taskbar search button and kind “WSReset.exe” within the field.
  • After that, from appeared outcomes, hover your mouse over the WSReset.exe command and choose the Run as administrator choice.

This will clear the Microsoft Store cache. You can then reopen Store and see if the issue is fastened. If not, transfer on to the subsequent repair.

5] Check whether or not the time and area settings are proper

Change time settings Windows

You could be experiencing the blank screen situation in Microsoft Store due to incorrect time and area settings in your pc. Hence, if the situation is relevant, set the right date and time, and area settings after which test if the difficulty is resolved or not. Here’s how you are able to do that:

  • First, hit Win+ to launch Settings and go to the Time & language tab.
  • After that, faucet on the Date & time choice and activate the Set time robotically and Set time zone robotically toggles.
  • Next, transfer to the earlier web page and choose the Language & area choice.
  • Now, beneath the Region drop-down choice, choose the right area.
  • Finally, reopen Microsoft Store and see if the blank screen situation is gone.

Read: Fix 0x80070483 Microsoft Store Error Code in Windows

6] Close third-party purposes like VPN, antivirus, and many others.

There are possibilities that a third-party utility is affecting the common working of the Microsoft Store. As a end result, it retains displaying a blank black or white screen. If this situation is relevant, you possibly can strive closing third-party purposes, particularly VPN or an antivirus that could be inflicting the difficulty at hand.

If you’re utilizing a VPN, disable it after which open Microsoft Store to test if the issue is fastened. Likewise, if there may be a third-party antivirus utility working in your PC, disable it and see if the difficulty is gone.

7] Run SFC and DISM scans

This drawback might be triggered by your system recordsdata. If there are particular system recordsdata which might be corrupted or broken, you would possibly expertise this situation. Hence, you possibly can carry out an SFC (System File Checker) scan to scan and restore the corrupted system recordsdata.

If the SFC scan fails to resolve the difficulty, you possibly can run DISM to restore a corrupted system picture. It is an inbuilt device in Windows that’s used to revive the wholesome state of your pc.

Once performed, restart your PC and open Microsoft Store to test if it has stopped displaying a blank screen or not.

See: Fix 0x80240066 Microsoft Store error code when putting in apps.

8] Reset Microsoft Store

You can even strive repairing Microsoft Store. As the blank screen situation might very properly be facilitated resulting from corrupted information in Microsoft Store, you should use the Windows Repair characteristic to repair Microsoft Store.  If repairing doesn’t work, you possibly can reset the Microsoft Store to its unique state and see if that resolved the difficulty or not. Here’s how you are able to do that:

  • First, press the Win+I hotkey to launch the Settings app and navigate to the Apps tab from the left aspect pane.
  • After that, click on on Installed apps choice, scroll all the way down to the Microsoft Store app, faucet on the three-dot menu button current subsequent to it, and choose Advanced choices.
  • Now, transfer all the way down to the Reset part and faucet on the Repair button. Windows will then begin repairing your Store app.
  • Once performed, open Microsoft Store and test if the issue is resolved or not. If not, use the Reset button as an alternative of Repair to reset the app to its default state.
  • When performed, reboot your PC and test if the blank screen situation in Microsoft Store is resolved or not.

Read: Fix Error 0x80070426 for Microsoft Store and Windows Update.

9] Re-register Microsoft Store utilizing PowerShell

If not one of the above options labored for you, you possibly can re-register Microsoft Store by way of Windows PowerShell to repair the difficulty. There could be some deep corruption within the app which is why you retain seeing a blank screen. So, reinstalling Microsoft Store ought to make it easier to repair the difficulty. Here’s how you are able to do that:

First, open Windows PowerShell as an administrator. Now, kind the beneath command and the Enter button in your keyboard:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Once performed, reboot your PC and test if the issue is fastened or not.

Read: There’s a drawback with this app – Microsoft Store app error.

10] Reset your PC

The final resort to repair the difficulty is to reset your PC. This drawback could be prompted resulting from system corruption. So, strive resetting your PC to the default state and test if the issue is fastened. Don’t fear, you possibly can protect your apps, recordsdata, and different information whereas doing so.

Read: Microsoft Store not working or closes instantly after opening.

How do I repair Microsoft Store not loading?

If Microsoft Store is just not loading or opening in your pc, ensure your Windows is up-to-date. Other than that, test if there may be any connection situation and guarantee that you’ve configured the right date, time, and area settings. If that doesn’t assist, reset the Microsoft Store cache utilizing the WSReset.exe command.

Why once I click on Get on Microsoft Store nothing occurs?

There may be completely different explanation why the Get button in Microsoft Store may not work in your PC. This might be prompted resulting from a glitch along with your account. Hence, you possibly can strive signing out of your Microsoft account on Store after which sign up again to your account to test if the issue is resolved.

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