PC & Mobile

How to fix the Black screen in Sims 4 on Windows 11/10

Some avid gamers expertise a black screen in the Sims 4 online game. When they launch the recreation, Sims 4 shows a black screen, and nothing occurs. Some customers reported the flickering black screen challenge whereas enjoying the Sims 4 recreation. This challenge makes the recreation inconceivable to play. In this text, we’ll discuss the methods to fix the black screen in Sims 4 on Windows 11/10.

How to fix the black screen in Sims 4 on Windows 11/10

Some customers reported that they had been in a position to play the recreation by spamming the Shift + Tab keys. You can even do this however this isn’t a everlasting answer. Hence, if you would like to fix the black screen in Sims 4 on Windows 11/10, use the options supplied under.

  1. Clear Origin or EA app cache
  2. Turn off In-game Overlay
  3. Check your graphics card
  4. Update or reinstall your graphics card driver
  5. Play Sims 4 in windowed mode
  6. Test your RAM
  7. Install EA app
  8. Contact EA help

Let’s discuss these options in element.

1] Clear Origin or EA app cache

Delete Origin folder from Roaming folder

Corrupted cache information create completely different points in an app. The drawback is perhaps occurring due to the corrupted Origin cache. The issues occurring due to the corrupted cache information may be fastened simply by deleting the cache information. We recommend you clear the Origin cache and see if it helps. To achieve this, you have got to delete all the Origin folders positioned inside the ProgramData listing on your C drive.

If you have got put in the EA app, you have got to clear the EA app cache to fix the challenge. The steps to do which might be as follows:


  1. Open EA app.
  2. Click on the three horizontal traces on the prime left aspect and go to “Help > App Recovery.”
  3. A brand new window will pop up. Click Clear cache.

2] Turn off In-game Overlay

If after clearing the Origin cache, the challenge persists, the subsequent step is to flip off In-game Overlay. By utilizing the In-game Overlay dashboard, you’ll be able to chat with your mates accessible in your chat record, browse the internet, and get on-line assist with out leaving the recreation. Sometimes, this function creates issues. Turn off In-game Overlay and see if it helps. The following directions will information you on how to disable In-game Overlay:

If you’re utilizing the Origin app, comply with the steps under to flip off In-game Overlay:

Disable In-game Overlay in Origin app

  1. Open Origin Client.
  2. Go to “Origin  > Application Settings.”
  3. Select the ORIGIN IN GAME tab and switch off the Enable Origin In Game button.

EA app customers can flip off In-game Overlay by following the directions written under:

Disable In-game Overlay in EA app

  1. Launch the EA app.
  2. Click on the burger menu icon (three horizontal traces) on the prime left aspect and choose Settings.
  3. On the Settings web page, choose the Application tab.
  4. Scroll down and switch off the In-game Overlay swap.

3] Check your graphics card

Because the challenge is said to your screen, it’s doable that your graphics card or any element of your graphics card isn’t working correctly. If a graphics card is dying, it reveals you the following indicators:

  • Frequent crashes or blue screen errors on a system.
  • Strange fan noise
  • Graphical glitches on the screen
  • Significant body fee drops

If you discover any of the above signs, the drawback could also be related together with your graphics card. Another trigger is the soiled graphics card. Electronic circuits and parts must be cleaned repeatedly. Accumulation of mud blocks the pathways that launch extreme warmth due to which customers expertise heating points on their gadgets. It can be advised to verify in case your graphics card is soiled or not. If you discover your GPU soiled, clear it.

Problems additionally happen due to excessive temperatures. If extreme warmth is generated in your graphics card, you’ll expertise a number of points whereas enjoying video video games. You can use free software program to monitor the temperature of your graphics card. If extreme warmth is generated in your graphics card, the next move is to verify if the followers are working or not. Some customers have reported that the drawback was occurring as a result of the followers of their graphics card weren’t working. Check if that is the case with you or not.

4] Update or reinstall your graphics card driver

If your graphics card is working nice however you see a black screen in the Sims 4 online game, the drawback could also be related to the graphics card driver. You ought to replace or reinstall your graphics card driver. First, shut the Sims 4 recreation after which open the Optional Updates web page in your Windows 11/10 Settings. If an replace is launched by your graphics card producer, it will likely be proven on the Optional Updates web page. Install the GPU driver updates (if accessible).

If an replace for the GPU driver isn’t accessible, uninstalling and reinstalling it could possibly assist. The steps to achieve this are written under:

  1. Download the newest model of your graphics card driver from the producer’s web site.
  2. Open the Device Manager and uninstall your graphics card driver.
  3. After uninstalling your graphics card driver, Windows will use the default driver.
  4. Run the installer file to reinstall your graphics card driver. If the installer file is in .INF format, you have got to set up it utilizing the Device Manager.

5] Play Sims 4 in windowed mode

Sims 4 may also be performed in windowed mode. The windowed mode in video video games can stop crashing and efficiency points. To achieve this, open your recreation properties and sort the following command line argument, and click on Apply.


After making use of the above change to Sims 4, it’ll launch in windowed mode. If you need to play again in full-screen mode, delete the command line argument in your recreation properties and click on Apply.

6] Test your RAM

Such varieties of points can even happen due to defective RAM. There are some indicators that inform that the RAM has malfunctioned. These are:

  • Decreasing the system’s efficiency,
  • Random system restarts,
  • Frequent BSOD errors,
  • Video Card fails to load, and so forth.

Windows 11/10 has a built-in Memory Diagnostic Tool that helps customers verify for reminiscence issues. You can even use free RAM testing third-party software program like Memtest86+.

7] Install the EA app

The Origin app is developed by Electronic Arts. The firm has changed the Origin app with the EA app. If you strive to obtain the Origin app from the web and click on on the official hyperlink, you can be redirected to the EA app to obtain it and set up it. Because the firm has changed the Origin app with the EA app, it’s doable that customers will expertise a number of points with Origin. If you haven’t put in the EA app, it’s advised to obtain and set up the official EA app. Run the Sims 4 recreation from the EA app and see if it reveals a black screen or not.

8] Contact EA help

If regardless of making an attempt the above fixes, the challenge isn’t resolved, contact EA help. They will help you in a greater method and resolve your drawback.

Read: The Sims 4 not responding or working on Windows PC.

Why is my recreation abruptly black screen?

If your video video games are exhibiting a black screen, the drawback is perhaps related together with your show driver. If you have got a desktop, the cable via which your monitor is related could also be defective. Try to change the cable and see if it helps. In addition to this, your graphics card driver is perhaps corrupted. Update your graphics card driver. If this doesn’t assist, uninstall and reinstall it.

Running a recreation on unsupported {hardware} additionally creates a number of issues for the customers. That’s why it’s at all times advised to verify the {hardware} necessities earlier than buying a recreation. Check the system necessities. If your system doesn’t meet the minimal {hardware} necessities, it is best to improve your {hardware} in order to fix the challenge.

Why are my Sims fully black?

If Sims is exhibiting you a black screen, the drawback could also be together with your show adapters. In this case, updating or reinstalling the graphics card driver will assist. Sometimes, corrupted cache information additionally create issues. Clear Origin and EA app cache and see if it helps. We have defined some options in this text to fix the lack of screen challenge on SIMS 4.

Read subsequent: Fix The Sims 4 Lagging on Windows PC.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button